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RE: Query re daily lectionary

priscillawhite — Sun, 09 Nov 2008 13:06:54 GMT

Just to leap back on this one which I started months ago.

Before VL Live came out I had a query about accessing text for the readings in the daily Eucharistic Lectionary and was told that VL Live would give me this.

It didn't, and despite frequent promises it still doesn't.

If it is never going to happen, could someone please own up to that.

If it is could we have a realistic estimate, I think by now I could have typed the entire Bible out several times all by myself!!!!!!!!!!!!!!

RE: Query re daily lectionary

Mike Benwell — Thu, 25 Sep 2008 17:53:22 GMT

Thanks, Tim.

The problem is that. looking back over this forum, the work on the daily lectionary has been "in progress" for about a year. How long does it take to sort out something as basic as this?

I see that it is usually you who responds to posts, and that you work on the functioning of the software rather than on the content. Is anyone working on the content, and why are they being so slow?

All the best

Mike

RE: Query re daily lectionary

development — Wed, 24 Sep 2008 08:19:53 GMT

Mike

This will be possible soon (the lectionary at least, not sure about the readings); I am attending a meeting later this week to discuss the work, so it is in progress.

Tim

RE: Query re daily lectionary

Mike Benwell — Tue, 23 Sep 2008 21:51:08 GMT

Is it possible to access the daily eucharistic lectionary, even if not the full text of the readings it contains (though that would be very nice, and I thought that was one of the things I was paying for)?

RE: Query re daily lectionary

donaldallister — Mon, 14 Jan 2008 15:26:58 GMT

Thanks Tim.

No, my problems are entirely content-related. Or rather absence-of-content-related. Quite simply we have not got what we were promised: full daily functionality including the text of lectionary readings.

I'd like the people at CHP responsible for content to tell us

1) why not?

2) when will this be put right?

RE: Query re daily lectionary

development — Mon, 14 Jan 2008 15:18:29 GMT

[quote][b]donaldallister (14/01/2008)[/b]I don't mean Tim who seems to do his best on this and other threads. I mean CHP. Are there any real people there? Ones who answer questions or get things done. As for annual subscriptions - why bother? The product is seriously defective, the service is virtually non-existent.[/quote]

I am real, I promise.

Are you having any problems with the product that are not content-related? If so, I can advise.

Tim

RE: Query re daily lectionary

donaldallister — Mon, 14 Jan 2008 15:09:23 GMT

Hello - is anybody there?

I don't mean Tim who seems to do his best on this and other threads. I mean CHP. Are there any real people there? Ones who answer questions or get things done. As for annual subscriptions - why bother? The product is seriously defective, the service is virtually non-existent.

Please, somebody at CHP (if there is anybody at CHP):

1) reply on this topic

2) fix the problem

and do it well before our subscriptions come up for renewal.

RE: Query re daily lectionary

development — Wed, 14 Nov 2007 10:50:27 GMT

I am trying to find out in more detail.

Tim

RE: Query re daily lectionary

donaldallister — Wed, 10 Oct 2007 18:18:47 GMT

Thanks Tim! A reply - if not from the people we actually want to hear from. Please, CHP: WHEN will we get the full daily lectionary functionality which we were promised and have paid for? And, as a matter of interest, HOW LONG do you consider it reasonable to wait for a reply on such matters?

RE: Query re daily lectionary

development — Tue, 09 Oct 2007 16:29:19 GMT

The answer is that the daily lectionary in VL is work in progress. It is being worked on and will be updated. That said, it is always helpful to have reports when it does not work as expected. I'm following this up with CHP - my speciality is the software itself, as opposed to the liturgical content.

Tim

RE: Query re daily lectionary

donaldallister — Sat, 06 Oct 2007 06:45:36 GMT

Was that on this topic? Have they anything to say? I'm thinking of asking for my money back and telling my friends how poor a product VLL is, and with dreadful customer service. But I'd prefer to have it working properly.

RE: Query re daily lectionary

paulmothersdale — Fri, 05 Oct 2007 23:22:46 GMT

Don't hold your breath waiting for a reply via email - I waited for 6 weeks and only managed to get an answer by telephoning, and that was hard work too!!

RE: Query re daily lectionary

donaldallister — Sun, 23 Sep 2007 15:07:11 GMT

I echo that! This thread is being ignored by the administrators. So are my personal e-mails on the subject. Not only is VL failing to live up to promises and expectations, but the online support seems to be very poor indeed.

Please, someone: When will we have all the authorised lectionaries fully accessible as we were led to believe would be the case? And if not soon, please can I have my money back for a product that offers very little more than VL4?

:angry:

RE: Query re daily lectionary

priscillawhite — Thu, 13 Sep 2007 16:23:25 GMT

Please can we have an answer to the daily lectionary question?

I've emailed direct and waited for an answer on this thread as have others.

What more do we need to do?

:exclamation:

RE: Query re daily lectionary

donaldallister — Sat, 21 Jul 2007 17:00:11 GMT

Well said! Again I know the folk who run Visual Liturgy must be busy, but I have e-mailed the administrators twice in recent weeks as well as posting on this thread, and still heard nothing. Please give us an answer - even if it isn't the one we want to hear.

RE: Query re daily lectionary

priscillawhite — Sat, 21 Jul 2007 10:06:35 GMT

Is it possible to have a reply to this one from someone from Visual Liturgy who knows the answer as to when the daily lectionary will be available?

All of us who have contributed to this thread seem to be under the impression that the daily lectionary would be part of VL Live. It is certainly one reason I was very keen to get it.....

We do realise that you are all very busy.... So are we and for this to be the useful tool it really could be access to the daily lectionary is going to be pretty much essential

RE: Query re daily lectionary

Stephen Thorp — Wed, 04 Jul 2007 23:06:22 GMT

Yes! I was hoping to have greater access to the daily lectionary also. ;)

RE: Query re daily lectionary

donaldallister — Fri, 29 Jun 2007 20:34:53 GMT

Similar problem. Text of readings for daily eucharistic lectionary as well as weekday lectionary seems to be missing. Only readings available are CW lectionary ie Sundays & Major Saints Days. I thought I was upgrading to VL Live for full daily functionality. Someone help please!

RE: Query re daily lectionary

RobDeans — Tue, 12 Jun 2007 20:53:32 GMT

Is it the case that after the most recent updates:

1. the text of the daily lectionary readings still do not display in the smart template detail view?

2. the daily lectionary readings still do not disply when you then select the reading and then browse and then select text details?

If this is how things are, then will a future update adress these issues?

Query re daily lectionary

priscillawhite — Wed, 30 May 2007 16:03:20 GMT

I used the Evening Prayer smart template today just to try it out and it gave the readings for Morning prayer instead of the Evening ones. Is this a glitch or have I done something wierd. Incidentally it would be very good if these radings came out in full, I understood this would be the case........