Installing on Team Members Computers
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Bishops Hatfield
Posted 30/05/2010 12:22:09
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Last Login: 27/09/2011 10:46:53
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One of our team is having difficulty installing VL Live on her computer. I set up a Licence for her and generated the relevant codes, but these were not recognised by VL when she tried to register on installing the program. To try to fix the problem I decided to revoke her licence in order to re-enter the information in the hopes that she would then get a new number that would work, however, I am unable to enter the same details again as it says that the username and password is being used by another user. I am now unable to un-revoke the revocation! Can anyone help please?
Post #615
Alicja Chapman
Posted 02/06/2010 11:14:23
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Last Login: 30/01/2012 15:45:47
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Please e-mail your VL Live serial number to visualliturgy@hymnsam.co.uk and we’ll provide you and your Team with our assistance on this matter.

Thank you,

VL Live Team

Post #619
davecollier
Posted 28/07/2010 18:13:34
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Last Login: 04/01/2011 09:42:01
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I am having trouble getting a member of the teams copy of VL registered it will not accept the codes generated / Can you help
Post #628
Alicja Chapman
Posted 29/07/2010 12:33:09
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Please e-mail your VL Live serial number to visualliturgy@hymnsam.co.uk

Thank you,

VL Live Team

Post #629
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