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Forum Contributor
 
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Last Login: 20/05/2008 10:54:21
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| I had download problems with VL on my last computer, but having installed on my new one, it seemed all was well. Automatic updates worked okay. However, for the last three or four weeks, I constantly get the message "Unable to get update information. Try connecting later." This is a constant fault, and one I had hoped had been sorted, but obviously not.
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Senior Forum Contributor
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Last Login: 14/07/2008 14:16:15
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| Paul The update service is working OK so this is something we need to troubleshoot at your end. Do you get this message when you choose Help - online update (click OK to the password dialog)? Do you get any other message? Do you have firewall software and is VL allowed to connect? Another tip is to check the settings in Internet Explorer - Internet Options - Connections. Look at the settings for the active connection. If there is a proxy server listed, replicate it in VL's Edit - Preferences - Connection dialog. Tim
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Forum Contributor
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Last Login: 20/05/2008 10:54:21
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| Done all that, no difference, still will not update
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Forum Contributor
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Last Login: 27/05/2008 10:41:46
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| Paul What happens if you check "Never prompt for a connection" in Edit - Preferences - Connection? The more information you can give me about your system, your connection to the Internet, and any error messages, the easier it will be for me to troubleshoot it. Tim
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Forum Contributor
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Last Login: 29/05/2008 01:01:32
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| Hi, I also have the same problem. I have chosen Eucharistic prayer C and traditional Lord's prayer and saved the service as a Template 'Communion Prayer C'. When I go back in I still have the contemporary Lord's prayer and the Euch prayer A-G. Interestingly enough the things that I have deleted from the service remain deleted.
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Forum Contributor
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Last Login: 29/05/2008 01:01:32
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| Sorry I posted this under the wrong heading - problem still exists though! Tricia <><
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Senior Forum Contributor
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Last Login: 14/07/2008 14:16:15
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| Tricia, revdtricia (28/05/2008)
Hi, I also have the same problem. I have chosen Eucharistic prayer C and traditional Lord's prayer and saved the service as a Template 'Communion Prayer C'. When I go back in I still have the contemporary Lord's prayer and the Euch prayer A-G. Interestingly enough the things that I have deleted from the service remain deleted.Open the service and select Eucharistic Prayer C. Then open the Service Item properties for The Eucharistic Prayer. Note that it says Default Text: The Eucharistic Prayer - Congregational A-G. Click the button that says Make current text the default. Click OK. Then save the service as a template. Tim
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Forum Contributor
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Last Login: 29/05/2008 01:01:32
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| Tim, thank you so much this has been driving me around the bend for a year now. Tricia <><
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Senior Forum Contributor
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Last Login: 14/07/2008 14:16:15
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