Can't find DOTNETFX.EXE

Imogenl — Mon, 04 Jun 2007 09:46:39 GMT

Some users are reporting difficulties in installing VL Live Upgrade version. The usual error message is "Can't find DOTNETFX.EXE". The problem is that VL Live is trying to install Microsoft software components that VL Live needs in order to run but the VL Live installer can't find the file it needs.
Here are some instructions for how to deal with this error.

1. Open My Computer or Windows explorer and navigate in the left-hand side to the drive which is labelled 'VL LIVE Upgrade', (as in windowsexplorer.jpg attached). If you can't automatically see your screen divided as in the picture, click on 'Folders' to enable you to see the tree structure of files.

2. Using the mouse, click on the plus sign to open up the folders until you can see the folder called 'dotnetfx'. You should see 'dotnetfx' on the right.

3. Double click on the file and it will run and you will see some Microsoft software being installed.

4. Navigate back to the 'VL LIVE Upgrade' folder (as shown in the donetfx2.jpg attached) and double click on the 'setup' program on the right.

This will install VL Live correctly.

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Can't find DOTNETFX.EXE